Effective Date: 1st Feb 2025
At Delicio, we are committed to delivering your favorite Freeze-Dried Food and Potato Chips to your doorstep with care and efficiency. This Shipping Policy outlines the terms and conditions regarding the shipping and delivery of our products.
We currently ship across India.
If you wish to place an international order, please contact us at info@tahneel.com for availability and shipping details.
Orders are processed within 1-3 business days after payment confirmation.
Orders placed on weekends or holidays will be processed on the next business day.
Standard Delivery: Typically, orders are delivered within 5-7 business days from the date of dispatch.
Delivery times may vary based on your location and unforeseen circumstances such as weather conditions or courier delays.
Free Shipping: Available on orders above ₹499.
For orders below ₹499, a flat shipping fee of ₹50 will be applied at checkout.
Once your order is dispatched, you will receive a confirmation email or SMS with a tracking number and courier details. You can use this information to track your package in real-time.
Please ensure that the shipping address provided during checkout is accurate and complete.
If you wish to make changes to your delivery address, please contact us at info@tahneel.com or +91 78629 41349 within 24 hours of placing your order.
if the package is returned to us, additional shipping charges may apply for re-dispatching the order.
If your package is damaged during transit or lost, please notify us within 48 hours of delivery or the estimated delivery date.
For damaged packages, please provide photos of the package and contents to info@tahneel.com to facilitate a replacement or refund.
International orders are subject to additional shipping charges and import duties/taxes as per the destination country’s regulations.
Customers are responsible for paying any applicable customs duties or taxes.
While we strive to ensure timely delivery, unforeseen circumstances such as natural disasters, strikes, or courier delays may affect delivery timelines. We will keep you informed in such cases and work to resolve the issue promptly.
If you have any questions or concerns about our Shipping Policy or your order status, feel free to reach out to us:
Brand Name: Delicio
Company Name: Tahneel
Address: D-1202 Titanium Business Park, Near Makarba Under Bridge, Makarba, Ahmedabad 380051
Phone: +91 78629 41349
Email: info@tahneel.com
D-1202 Titanium Business Park,
Near Makarba Under Bridge,
Makarba, Ahmedabad 380051
+91 78629 41349
info@tahneel.com