Shipping & Returns

Shipping & Returns

At Delicio, we’re committed to delivering your order quickly and ensuring you’re completely satisfied with your purchase. Whether it's shipping across the street or across the globe, we handle your orders with care.


1. Shipping Information

We carefully prepare and ship all orders within 1–3 business days. Once your order has been dispatched, you will receive a confirmation email with tracking information so you can follow your package every step of the way.

Delivery Timelines:

  • Domestic Shipping: 3–7 business days.
  • International Shipping: 7–14 business days.

Please note that shipping times may vary during holidays or peak seasons. Delays caused by carriers, customs, or unforeseen circumstances are outside of our control, but we will always do our best to assist you.

Shipping fees are calculated at checkout based on your location and selected shipping method.

2. Returns

Your satisfaction is important to us. If you’re not completely happy with your purchase, we accept returns within 14 days of delivery.

Eligibility Criteria:

  • Items must be unused, unworn, and in their original packaging.
  • Proof of purchase (order confirmation or receipt) is required.
  • Items marked as "Final Sale" or personalized products are not eligible for return.

3. Return Process

To start a return, please contact our support team with your order number and reason for return. Once your return is approved, we’ll provide instructions on how to send the item back.

Note: Return shipping costs are the responsibility of the customer unless the item arrived damaged or defective. If the item arrived damaged, please include photos in your email.

4. Refunds

Refunds are processed within 5–10 business days after we receive and inspect the returned item. If approved:

  • Refunds will be issued to your original payment method.
  • Original shipping fees are non-refundable.
  • You will receive a confirmation email once your refund has been processed.

5. Late or Missing Refunds

If you haven’t received your refund yet, please follow these steps:

  1. Check your bank account again.
  2. Contact your credit card company; it may take some time before your refund is officially posted.
  3. Contact your bank to inquire about processing times.

If you have done all of this and still haven't received your refund, please reach out to us.

6. Contact Us

If you have any questions about our Shipping & Returns policy, please contact us at:

Company Details

Brand: Delicio
Company: Tahneel
Address: D-1202 Titanium Business Park, Near Makarba Under Bridge, Makarba, Ahmedabad, Gujarat 380051

Support Channels

Phone: +91 78629 41349
Email: info@tahneel.com

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