Terms and Conditions

Effective Date: 1st Feb 2025


Welcome to Delicio, your go-to destination for premium Freeze-Dried Food and Potato Chips. By accessing or using our website, you agree to comply with and be bound by these Terms and Conditions. Please read them carefully before using our services.


1. Acceptance of Terms

By using our website, you acknowledge that you have read, understood, and agree to these Terms and Conditions. If you do not agree, please do not use our website.


2. Use of the Website

You agree to use the website solely for lawful purposes and in a manner that does not infringe on the rights of others or restrict their ability to use the website.

Prohibited Activities:

Engaging in fraudulent activities or misrepresenting your identity.

Attempting to access unauthorized sections of the website.

Distributing harmful content such as viruses or malware.


3. Products and Pricing

Product Availability:

All products listed on the website, including freeze-dried food and potato chips, are subject to availability. We reserve the right to limit quantities or discontinue products at any time without prior notice.

Pricing:

We strive to ensure accurate pricing information. However, in the event of an error, we reserve the right to cancel or modify orders.

Prices are inclusive of applicable taxes unless otherwise stated.


4. Order Process

Placing Orders:

To place an order, you must provide accurate and complete details, including your name, shipping address, and payment information.

Order Confirmation:

You will receive an email confirming your order once payment is processed. Delicio reserves the right to cancel any order if issues arise, such as stock unavailability or invalid payment methods.


5. Shipping and Delivery

Orders will be shipped to the address provided during checkout.

Delivery times may vary based on your location. While we strive for timely delivery, delays caused by external factors are not under our control.


6. Returns and Refunds

Eligibility:

Returns are only accepted for damaged or defective products.

Items must be returned in their original packaging within [insert days] of delivery.

Refunds:

Refunds will be processed to your original payment method once the return is verified. Please allow 7 Dyas for processing.


7. Intellectual Property

All content on the website, including images, text, logos, and product descriptions, is the intellectual property of Delicio or its licensors. You may not copy, reproduce, or distribute any content without prior written consent.


8. Limitation of Liability

Delicio shall not be held liable for:

Any indirect, incidental, or consequential damages arising from the use or inability to use the website.

Delays or interruptions caused by third-party service providers or unforeseen events.


9. User Accounts

You are responsible for maintaining the confidentiality of your account credentials.

Any activity conducted under your account is your responsibility. Notify us immediately in case of unauthorized access.


10. Modifications to Terms

We reserve the right to update or modify these Terms and Conditions at any time. Changes will be effective upon posting on the website. Please review these Terms periodically to stay informed.


11. Governing Law

These Terms and Conditions are governed by and construed in accordance with the laws of India. Any disputes arising shall be subject to the jurisdiction of courts in Ahmedabad, Gujarat.


12. Contact Us

If you have any questions or concerns about these Terms and Conditions, feel free to contact us:


Brand Name: Delicio

Company Name: Tahneel

Address: D-1202 Titanium Business Park, Near Makarba Under Bridge, Makarba, Ahmedabad 380051

Phone: +91 78629 41349

Email: info@tahneel.com


Thank you for choosing Delicio for your freeze-dried food and potato chip needs. We look forward to serving you!